Sutherland Hiring:- Sutherland, a global company that provides business process outsourcing services, is hiring Associates for Customer Service in Chennai, India.
About Sutherland
Founded in 1986 by Dilip R. Vellodi, Sutherland is headquartered in Pittsford, New York, in the United States. The company has over 36,914 employees and generates over 500 CR INR in revenue.
Sutherland Hiring – Job Position
Sutherland is looking for an Associate for Customer Service, and this is an office job that is suitable for both freshers and experienced candidates. The job timings are 8-9 hours, and both males and females can apply. The salary for this position is up to 4/- L.P.A. (Expected).
Eligibility Criteria
To qualify for this job, you must have completed either 12th grade or have a Bachelor’s degree.. Any batch can apply, and 0 years of experience are required.
Skills Required
To be successful at Sutherland, candidates need to have the following skills:
- High School diploma or equivalent.
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel).
- Direct client contacts technical support experience.
- Excellent verbal and written communication skills.
- Strong problem-diagnosis.
- Multi-tasking skills showcased using several applications.
- Experience working with CRM applications (preferred).
- Ability to be goals oriented.
- Strong communication skills and ability to express ideas clearly.
- if you are considering applying for a work-from-home position with Sutherland, you will need to ensure that your computer meets certain technical requirements. These include having a 2.0 GHz Dual Core processor or better, at least 2 GB of RAM (some positions may require at least 4 GB of RAM), and at least 10 GB of available hard drive space.
Additionally, you will need a sound card and a version of Windows that is 7 or newer, such as 8 or 8.1. You will also need to have a reliable internet connection with upload speeds of at least 1 Mbps and download speeds of at least 15 Mbps, and you will need to have dual earphones to minimize audio interference and a noise-canceling microphone.
Job Profile and Responsibilities
As an Associate for Customer Service at Sutherland, you will be responsible for the following:
- Assisting customers with emergency problems or unexpected situations.
- Providing solutions for customer problems.
- Ensuring customer issues are resolved in a timely manner.
- Developing and maintaining customer relationships.
- Maintaining records of customer interactions.
- Providing overall great customer experience.
Sutherland Hiring- How to Apply
If you are interested in this job opportunity, here’s how you can apply:
All India candidates can apply for this Sutherland recruitment.
You will be redirected to the career page of the Sutherland Company.
Make sure to carefully read all the details and fill in all the required information in the application form to apply for the job position
Click on the Submit Button.
Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
Conclusion
Sutherland is a great company to work for, and this job opportunity is perfect for recent graduates who are looking for an office job. The company values its employees and provides a supportive and inclusive work environment. If you possess the necessary skills and qualifications, we highly recommend that you apply for this job position.
FAQs
What is Sutherland?
Sutherland is a global company that provides business process outsourcing services.
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